Privacy Policy

Welcome to our directory, your trusted source for finding and reviewing home service professionals. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information we receive from users of our site. We are committed to ensuring that your privacy is protected while using our services.

Information Collection

Personal Information

When you post reviews on our site or contact us through our contact form, we collect certain personal information from you. This information includes:

• Name: We collect your name to personalize your experience on our site and to ensure a transparent and trustworthy review process.
• Email Address: Your email address is collected to:
  • Verify your account and review submission.
  • Respond to inquiries and provide support through our contact form.
  • Send you updates and information about our services, subject to your consent.

Usage Data

We also collect data on how you interact with our site, which helps us improve our services and enhance user experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information, enhancing your browsing experience by remembering your preferences and repeated visits.

Use of Information

The personal information you provide is used for the following purposes:

• To Provide and Maintain our Service: Your information helps us manage and personalize your experience on our site, such as enabling you to post reviews and interact with home service professional profiles.
• To Communicate with You: We use your email address to respond to your queries through our contact form and to send you important updates and newsletters, should you opt-in.
• To Enhance Site Functionality: The data we collect helps us understand how our services are being used, aiding us in improving our site and services based on user interactions.

Third-Party Services

Google Maps

Our site incorporates the Google Maps service via an iframe to display the locations of home service professionals. This feature is essential for providing geographical context and helping users find services more efficiently. Please note that when you interact with Google Maps, your data may be processed in accordance with Google’s privacy policy, which we encourage you to review.

Other Third-Party Services

We may also engage other third-party service providers to assist with the functionality of our website. These providers are carefully selected to ensure they meet our privacy standards and are bound by confidentiality agreements to protect your data.

Data Protection

Security Measures

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Data Breach Protocols

In the unlikely event of a data breach, we have protocols in place to mitigate the effects and prevent future occurrences. We will notify affected individuals and regulatory authorities as required by law.

Data Retention

We retain personal information only for as long as is necessary for the purposes set out in this policy. Once the need no longer exists, we securely delete or anonymize the information.

User Rights

As a user of our site, you have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal information that we hold.
• Right to Correction: You can request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we delete your personal information, under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal information, under certain circumstances.
• Right to Object to Processing: You have the right to object to our processing of your personal information.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

For any requests or questions regarding your rights, please contact us using the details provided in the Contact Information section of this policy.

Clarification of Role and Limitation of Data Use

Directory Service Role

Our directory serves solely as an address book for home service professionals and does not engage in any form of home service provision. We provide contact details and basic information about home service professionals to assist users in finding and connecting with them. Our service is limited to the facilitation of this connection, and we do not play any role in the actual services rendered by the professionals listed on our site.

Sensitive Information

We do not collect, store, or process any sensitive information about the users of our site. Our operations are confined to providing a platform for reviews and contact information, and none of the data we collect pertains to sensitive personal information. Users are advised that the use of our service does not involve sharing any sensitive personal data with us, and we strictly prohibit the submission of such information through our platforms.

Non-sensitive Data Use

The personal information collected, as outlined in our privacy policy, does not include and will not include any sensitive data. The information we gather (such as names, email addresses, and usage data) is used exclusively to support the functionality of our site, including account verification, user communication, and service improvement. Any collection and use of data are conducted with the utmost respect for the privacy of our users and in full compliance with applicable data protection laws.

Nature of the Service

Our directory is solely a resource for information and does not engage in any home services. We serve as a directory, providing contact details and other basic information about home service professionals to help you connect with them.

• We are not service providers. We do not offer any home improvement services.
• We do not endorse any home service professional. Listings or reviews on our site do not constitute an endorsement of any particular service provider.

No Sensitive Information

We do not collect or store sensitive information. Any personal information collected (such as names and email addresses) is used strictly for the functionality of the website.

• Users should not submit sensitive information. If such information is inadvertently submitted, it is not used for any purpose and will be handled in accordance with our privacy practices.

Accuracy of Information

Data May Not Be Comprehensive or Up-to-Date

Although we endeavor to ensure the accuracy of the information provided, we cannot guarantee that all information is complete, accurate, or current.

Dependence on Third-Party Data

Some of the information provided on our site may be sourced from third parties, and thus, subject to errors.

Third-Party Links and Services

Links to Other Sites

Our site may contain links to other websites operated by third parties. These links are provided for your convenience and are not an endorsement by us of the content on those sites.

Third-Party Services Disclaimer

Interactions with third-party services (such as Google Maps) are governed by the privacy policies and terms of the respective third-party providers.

Contact Information

If you have any concerns or questions regarding this Privacy Policy or any other aspect of our service, please contact us at:

Email: [Your Email Address]
Phone: [Your Phone Number]
Mailing Address: [Your Physical Address]

We are committed to addressing your privacy concerns and will strive to resolve any issues in a timely and respectful manner.